Privacy Policy

Updated October 2023

We reserve the right to change or modify this Privacy Policy at any time. Any changes to this policy will appear here. Changes will take effect immediately upon their posting on the website. Please review it frequently so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Who we are

Our website address is: https://lidsmith.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at support@lidsmith.com

If you suspect that Lidsmith l Inc. has handled your information in a manner that does not comply with this Privacy Policy, please contact us at support@lidsmith.com

Where your data is sent

Visitor comments may be checked through an automated spam detection service. 

Email

Lidsmith Inc Does Not sell email addresses. Subscribing to our newsletter is 100% voluntary. If you do not wish to receive emails from us, do not sign up for the mailing list. If you have signed up you may at anytime opt out of any future contacts from us by simply unsubscribing from emails. This option is found at the bottom of any subscribed email using the specific word ‘unsubscribe’. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Email & Order Status Updates: After placing your order, you will receive email updates about your order status. Keep these emails accessible for your records. 

Order Confirmation Email: Confirms that we have received your order. 

Shipment Confirmation Email: Confirms that all or parts of your order has shipped. You may receive more than one shipment confirmation email if items are shipped separately. Arrival times depend on the shipping method selected during checkout & the shipping destination.

Important Notices Regarding Your Order: This email provides important information about your order, such as: payment processing issues; inability to ship to the address provided; existence of a duplicate order; and cancellation of an order. If you receive one of these emails, please reach out to us immediately using the contact form so the problem can be addressed. Include your name and order number(s) for faster service.

Legal Disclosure

We reserve the right to disclose personal information when required to do so by law or legal process. We may also share information when it is believed that action is necessary such as fraud or any other criminal activity including misuse of this website.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Our store is hosted by Hostinger Inc. Hostinger provides us with an online e-commerce platform allowing us to sell our products and services to you. Your data may be stored through hostinger.com’s data storage, databases and the general hostinger.com applications. They store your data on a secure server behind a firewall.

All direct payment gateways offered by hostinger.com, WooCommerce, Stipe Inc and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

While we take reasonable efforts to protect your personal information, you the user assume all risk. We cannot be held responsible for internet fraud or theft. Please keep this in mind when providing information to us.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you (via email or phone).

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